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HUMAN RESOURCES DEPARTMENT
125 East Court Street
Ithaca, NY 14850
(607) 274-5526
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Communications Center Manager

Minimum Qualifications

In order for County Personnel to determine a candidate's eligibility for a position the applicant must document in writing on the application how they meet the minimum qualifications related to the position.

MINIMUM QUALIFICATIONS:

(a) Graduation from a regionally accredited or New York State registered four-year college or university with a Bachelors Degree AND six years of full-time paid (or the equivalent part-time) experience working in a multi-agency public safety communications center with contemporary computer aided dispatch, mobile data radio and electronic records management systems, three years of which must have been in a supervisory position; OR

(b) Graduation from a regionally accredited or New York State registered two-year college with an Associates AND eight years of full-time paid (or the equivalent part-time) experience working in a multi-agency public safety communications center with contemporary computer aided dispatch, mobile data radio and electronic records management systems, four years of which must have been in a supervisory position; OR

(c) Graduation from high school or possession of a high school equivalency diploma AND ten years of full-time paid (or the equivalent part-time) experience working in a multi-agency public safety communications center with contemporary computer aided dispatch, mobile data radio and electronic records management systems, five years of which must have been in a supervisory position; OR

(d) Any combination of training and experience equal to or greater than that described in (a), (b), and (c) above.

SPECIAL REQUIREMENTS:

(1) Must successfully pass a post offer of employment (in accordance with the ADA) psychological evaluation, as well as a medical evaluation that will cover, but not be limited to, such areas as: vision, hearing, speech, and physical ability to sit for long periods of time. The employee is required to maintain the physical and mental ability to perform the essential functions of the job (either with or without reasonable accommodations) for the duration of employment.

(2) An applicant must be eligible for all eJustice and NCIC (National Crime Information Center) certifications (pass a criminal background check) at the time of application and, if hired, must maintain such eligibility for the duration of employment.

(3) Applicants must possess Emergency Medical Dispatch (EMD) Certification within six months of appointment, and Emergency Medical Dispatch – Quality Assurance (EMD-Q) within one year of appointment, as provided by the Department of Emergency Response (DOER) and maintain such certification for the duration of employment.

(4) Applicants must possess Association of Public-Safety Communications Officials Certifications in the following disciplines: PST-1 (Public Safety Telecommunications Basic Instruction), Communications Training Officer (CTO), and Communications Center Supervisor (CCS) within six months of appointment, and Instructor Level Certifications in each of the above mentioned disciplines within one year of appointment and maintain such certifications for the duration of employment.

(5) An applicant must successfully complete all mandatory in-service training as required and provided by DOER.

(6) New hires and re-hires must pass a drug test.

(7) The candidate must possess a valid New York State driver’s license at the time of appointment and maintain such license for the duration of employment.

Tompkins County is committed to Equity and Inclusion.  We encourage those with similar values to apply.